
Frequently Asked Questions
Results (42)
Click the question to read the answer.
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What information do I need to register as a Collector, Hauler, Retreader or Processor?
If your business performs multiple roles (e.g., Hauler and Processor), you only need to create one account and identify those roles. If you are a Producer, use your Producer account to add roles.
1. You will need the following information to create a Registry account:
- CRA Business Number (BN)
- Legal Business Name
- Ontario Tire Stewardship Number (if applicable)
- Business address and phone number
- Address of where you work (if different from the main office)
- Contact information for your additional users
2. You will need to provide the address and phone number for each site where you collect, retread and/or process tires.
3. You will need to identify which of the following tire categories are applicable to your business:
- Passenger/light truck
- Medium truck
- Off-road (except large)
- Large (>700 kg)
4. If you are a Processor, you will also need to identify which of the following materials are applicable to your process:
- Crumb rubber
- Tire derived mulch
- Tire derived aggregate
- Tire derived rubber strips and chunks
- Fluff/fibre
- Tire derived steel/metal
- Other
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Processors need to provide the following information when registering with the Authority:
- Business information (e.g., business name, contact information)
- Processing site location, contact information and Blue Box materials received and processed at each location
- Any producers or PROs the processor has contracted with
Visit our Blue Box Processors webpage for more information.
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You are a tire processor if you receive and process tires for resource recovery or disposal. Processing means you are transforming tires into their constituent parts, including by shredding, chipping, grinding, cutting or cryogenic crushing. You are also a tire processor if you engage in activities to chemically alter tires, such as depolymerization.
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A processor is a person who processes, for the purpose of resource recovery, HSP used by consumers in Ontario
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You are a Blue Box processor if you process Blue Box material that was supplied to a consumer in Ontario for the purposes of resource recovery.
For the purpose of resource recovery, processing includes, and is not limited to:
- Sorting
- Baling
- Paper and cardboard shredding
- Plastic reprocessing, which includes grinding, washing, pelletizing, compounding, etc.
- Crushed glass reprocessing
- Aluminum and steel reprocessing
See our FAQs to understand “Who is a consumer under the Blue Box Regulation”.
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No. If your business does not conduct resource recovery activities as its primary purpose, there is no requirement to register as a processor with the Authority.
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As of October 1, 2021, producers, or PROs acting on their behalf, are required to establish and operate a system for managing HSP by satisfying their management requirements as follows:
- All oil containers, antifreeze, refillable pressurized containers, solvents, paints and coatings picked up from a collection site must be processed within three months from the date of the pickup
- Producers of pesticides must ensure that pesticides are properly disposed of at an HSP disposal facility registered with the Authority no later than three months after the day the pesticides are collected
- Producers must ensure that materials are processed by an HSP processor registered with the Authority. On and after January 1, 2023, producers or PROs on behalf of producers shall ensure that the HSP is processed by an HSP processor at a facility in respect of which the HSP processor reported an average recycling efficiency rate for that type of HSP that is at least the percentage set out in the table below
Type of HSP Average Recycling Efficiency Rate (RER) Antifreeze 90% Oil Containers 95% Paints and Coatings 75% Refillable Pressurized Containers 95% Solvents 10% -
Producers shall ensure that, no later than three months after the day the material is collected, the HSP is processed by an HSP processor who is registered with RPRA.
On and after January 1, 2023, producers or PROs on behalf of producers shall ensure that the HSP is processed by an HSP processor at a facility in respect of which the HSP processor reported an average recycling efficiency rate for that type of HSP that is at least the percentage set out in the table below.
Type of HSP Average Recycling Efficiency Rate (RER) Barometers, Thermometers and Thermostats 90% -
You will have to meet the registration requirements for every category that applies to you.
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Collectors will have to independently enter into commercial agreements with producers, producer responsibility organizations (PROs) or other service providers such as haulers or processors to secure tire collection services. Collectors could also continue to operate within their existing agreements with service providers such as haulers or processors. As long as a collector’s site is part of a producer’s tire collection system, the producer, or their PRO, is obligated to ensure tires are picked up from that site.
Since producers now have legal obligations under the Tires Regulation, producers, or their PROs, will need your tires to meet their management requirements , but you must be registered with RPRA for your tires to count towards producers’ collection and management requirements (unless you are exempt from the registration requirement, for example, municipal sites, Crown sites and fleet operator sites).
A list of registered PROs and producers is available on RPRA’s website on the Find a Registrant page.
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- A lighting hauler is a person that arranges the transport of lighting used in Ontario that are destined for processing, reuse, refurbishing or disposal.
- A lighting refurbisher is a person that prepares or refurbishes lighting used in Ontario for the purpose of reuse.
- A lighting processor is a person that processes lighting used in Ontario for the purpose of resource recovery.
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- An ITT/AV hauler is a person that arranges the transport of ITT/AV used in Ontario that are destined for processing, reuse, refurbishing or disposal.
- An ITT/AV refurbisher is a person that prepares or refurbishes ITT/AV used in Ontario for the purpose of reuse.
- An ITT/AV processor is a person that processes ITT/AV used in Ontario for the purpose of resource recovery.
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No. The Authority does not administer contracts or provide incentives. Under the Regulations, producers will either work with a producer responsibility organization (PRO) or work directly with collection sites, haulers, refurbisher’s and/or processors to meet their collection and management requirements. Any reimbursement for services provided towards meeting a producers’ collection and management requirements will be determined through commercial contracts.
To discuss any payment, contact your service provider or a PRO. RPRA does not set the terms of the contractual arrangements between PROs and producers.
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You are a tire collector if you operate a tire collection site where more than 1000 kgs of tires are collected in a year. A tire collection site is a location where used tires are collected, including:
- Repair shops, garages and vehicle dealerships (where used tires are collected as part of changing tires for customers)
- Auto salvage and recycling sites
- Any other site where end-of-life vehicles with tires are managed
You are not a tire collector if you operate a tire collection site where you:
- Also retread tires or process tires (you would be a tire retreader or a tire processor for those sites); or
- Only collect tires from the on-site servicing of vehicles that you own or operate (such as a site where you service your rental car fleet)
Municipalities can choose to operate collection sites, but they are exempt from registering with RPRA. For more information about municipal sites see: How does the Tires Regulation affect municipalities and First Nations?
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There is no requirement for a municipality to establish a tire collection site. Furthermore, municipalities that collect used tires are exempt from the requirement to register with RPRA as a collector or submit reports.
Although municipalities are not required to register as collectors, used tires from these sites can be used by producers to meet their collection requirements, provided they are picked up by a registered hauler and delivered to a registered processor or retreader.
To ensure tires continue to be picked up, municipalities will need to make sure those sites are included in the collection systems established by tire producers or Producer Responsibility Organizations (PROs). Since most producers will work with PROs to establish their collection systems, municipalities should contact a registered PRO. Visit our webpage about PROs for more information.
If you operate collection sites after December 31, 2018 the sites must accept, at a minimum:
- Passenger and light truck tires
- Up to 10 passenger and light truck tires per day from any person
- Tires on rims.
- The site must also be operated and accept tires during normal business hours (i.e., during the hours your site is open to residents).
If you choose not to operate a tire collection site, you can redirect residents to a registered collection site. A full list of registered collection sites is available on RPRA’s website.
Note that a municipality that hauls tires is required to register as a hauler. Should a municipality take the tires to a registered collection site, this does not mean they become a hauler. A hauler must be taking tires to a site for processing, reuse, retreading or disposal.
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No. If a municipality has a private company operating a site on their behalf, the company is not required to register the municipally-owned sites as long as the tires are picked up by a registered hauler and delivered to a registered processor or retreader.
If the private company owns or operates collection sites that are not owned by a municipality, it is required to register and report its non-municipally-owned sites.
To ensure tires continue to be picked up from your sites, you will need to make sure those sites are included in the collection systems established by tire producers or producer responsibility organizations (PROs). Since most producers will work with PROs to establish their collection systems, municipalities should contact a registered PRO.
Visit our webpage about PROs for more information.
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The Authority recognizes the commercially sensitive nature of the information that parties submit to the registry. The Authority is committed to protecting the commercially sensitive information and personal information it receives or creates in the course of conducting its regulatory functions. In recognition of this commitment, the Authority, in addition to the regulatory requirements of confidentiality set out in the Resource Recovery and Circular Economy Act 2016 (section 57), has created an Access and Privacy Code that applies to its day-to-day operations, including the regulatory functions that it carries out.
Obligated material supply, collection, and resource recovery data will only be made public in aggregate form, to protect the confidentiality of commercially sensitive information.
The Authority will publish the names and contact information of all registered businesses – producers, service providers (collectors, haulers, processors, etc.), and producer responsibility organizations. The public will also have access to a list or method to locate any obligated material collection sites, as this information becomes available.
As part of its regulatory mandate, the Registrar will provide information to the public related to compliance and enforcement activities that have been undertaken.
The information that is submitted to the Registry will be used by the Registrar to confirm compliance and to track overall collection and management system performance. It will also be used by the Authority to update its policies and procedures and by the Ministry of Environment, Conservation and Parks for policy development.
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No. RPRA is the regulator for the purposes of the new EEE Regulation. Producers and PROs are required to register with RPRA and meet the mandatory performance and reporting requirements under the regulation. RPRA is responsible for overseeing compliance with the regulation and has a range of enforcement tools that include compliance orders, administrative penalties, and prosecutions.
As a regulator, RPRA will not provide collection and management services. Instead, producers will be served by a competitive market comprised of processors, refurbishers, haulers, and PROs. Producers can contract with PROs to meet their obligations under the EEE Regulation, but producers will always remain responsible for meeting those requirements regardless of who they contract with.
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As of October 1, 2021, producers, or PROs acting on their behalf, are required to establish and operate a management system and must:
- process all oil filters and non-refillable pressurized containers picked up from a collection site within three months from the date of the pickup
- ensure that materials are processed by an HSP processor registered with the Authority that has achieved the minimum recycling efficiency rate (RER)
Beginning January 1, 2022, producers are required to recover an amount of material based on their average supply into Ontario and report on it starting in 2023. For the purposes of accounting for a weight of recovered resources from oil filters and/or non-refillable pressurized containers with respect to 2022, a producer may count the weight of recovered resources from that type of HSP from October 1, 2021 to December 31, 2022.
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No. Municipalities are still required to report the tonnes of WEEE collected. 80% of the material reported counts toward diversion.
A 20% residue rate is assumed for all municipal programs, regardless of whether they receive a different residue rate from their processor.
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Yes, a producer, a PRO (producer responsibility organization) on behalf of a producer, or a service provider on behalf of either party, can collect any product or material (including materials or products that are not designated under the Resource Recovery and Circular Economy Act, 2016 (RRCEA)). For example, a battery producer may choose to collect batteries that weigh over 5kg; a tire producer may choose to collect bicycle tires; or a Blue Box producer may choose to collect books.
Products or materials that are not designated under RRCEA regulations cannot be counted towards meeting a producer’s collection or management requirements under RRCEA.
If designated materials are co-collected with materials that are not designated, a person must use a methodology or process acceptable to the Authority to account for those materials. Anyone considering this can contact the Compliance Team to discuss at registry@rpra.ca or 833-600-0530.
For example, if bicycle tires are collected at the same time as automotive tires, they must be accounted for separately both when collected and when sent to a processor.
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Yes, a Blue Box producer, or PRO (producer responsibility organization) on behalf of a producer, or a service provider on behalf of either party, can choose to offer collection services to any location. Blue Box producers are required to provide collection services to all eligible sources, as well as public spaces.
Blue Box materials collected from locations that are not eligible sources cannot count towards meeting a producer’s management requirement unless they were supplied to a consumer in Ontario. See this FAQ: Who is a consumer under the Blue Box Regulation?
If a person is co-collecting from locations that are eligible sources and not eligible sources, a person must use a methodology or process acceptable to the Authority to account for materials collected from each type of source. Anyone considering this can contact the Compliance Team to discuss at registry@rpra.ca or 833-600-0530.
For example, if materials are collected from an eligible source and a location that is not an eligible source along the same collection route, they must be accounted for separately. When those materials are then sent to a processor, they must also be accounted for separately.
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Yes, a Blue Box producer or PRO (producer responsibility organization) on behalf of a producer, or a service provider on behalf of either party, can voluntarily choose to collect Blue Box materials that are not marketed to consumers.
Blue Box materials not marketed to consumers cannot be counted towards meeting a producer’s collection or management requirements under the Blue Box Regulation.
If Blue Box materials that are marketed to consumers are co-collected with Blue Box materials not marketed to consumers, a person must use a methodology or process acceptable to the Authority to account for materials supplied to a consumer or not. Anyone considering this can contact the Compliance Team to discuss at registry@rpra.ca or 833-600-0530.
For example, if Blue Box materials supplied to a consumer in Ontario are collected along the same collection route as Blue Box materials that were not supplied to a consumer, they must be accounted for separately. When those materials are then sent to a processor, they must also be accounted for separately.
See the FAQ: Who is a consumer under the Blue Box Regulation?
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Here are the lists of registered PROs:
Hazardous and Special Products PROs
These lists will continue to be updated as new PROs register with RPRA.
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We recommend using Google Chrome, Mozilla Firefox, Microsoft Edge or Apple Safari when accessing the Registry. If you are experiencing an issue with the Registry, try clearing your cache or updating the browser to the latest version.
If you are using a different browser, the Registry will not function.
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You should use the address where you carry on business. If you carry on business in more than one location in Ontario, use the main address for your business in Ontario. If you do not have an Ontario address, use the address that relates to the activities you carry out in Ontario.
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No. A PRO cannot report on behalf of service providers.
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Yes. Producers and service providers can enter into contractual agreements with multiple PROs.
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Contact the Ministry of Environment, Conservation and Parks for any information about Environmental Compliance Approvals.
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For regulatory purposes, we need to know your legal name — the name you are incorporated under. We also need to know your business operating name if it is different from your legal business name to add to our published list of registrants. The list of registrants will be available on our website to allow registrants to interact with one another and to provide information to the public.
For example, if you are a registered collector and your legal name is 123456789 Ontario Ltd. and your business operating name is “Jack’s Garage,” a member of the public looking for a place to drop off used tires will need to know the name you are operating under to identify your location.
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Brand holders and producers that supply products and packaging are required by legislation to meet individual mandatory collection and resource recovery requirements and may face compliance and enforcement consequences for failing to do so. The executive attestation ensures that executives responsible for managing the brand holder’s or producer’s business are aware of these requirements and can ensure that appropriate measures are put in place to achieve compliance with the regulations.
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Under the Blue Box Regulation, blue box product packaging includes:
- Primary packaging is for the containment, protection, handling, delivery and presentation of a product at the point of sale, including all packaging components, but does not include convenience packaging or transport packaging (e.g., film and cardboard used to package a 24-pack of water bottles and the label on the water bottle).
- Transportation packaging which is provided in addition to primary packaging to facilitate the handling or transportation of one or more products such as a pallet, bale wrap or box, but does not include a shipping container designed for transporting things by road, ship, rail or air.
- Convenience packaging includes service packaging and is used in addition to primary packaging to facilitate end users’ handling or transportation of one or more products. It also includes packaging that is supplied at the point of sale by food-service or other service providers to facilitate the delivery of goods and includes items such as bags and boxes that are supplied to end users at check out, whether or not there is a separate fee for these items.
- Service accessories are products supplied with a food or beverage product and facilitate the consumption of that food or beverage product and are ordinarily disposed of after a single use, whether or not they could be reused (e.g., a straw, cutlery or plate).
- Ancillary elements are integrated into packaging (directly hung or attached to packaging) and are intended to be consumed or disposed of with the primary packaging. Ancillary elements help the consumer use the product. Examples of ancillary packaging include a mascara brush forming part of a container closure, a toy on the top of candy acting as part of the closure, devices for measuring dosage that form part of a detergent container cap, or the pouring spout on a juice or milk carton.
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Under the Blue Box Regulation, paper products include printed and unprinted paper, such as a newspaper, magazine, greeting cards, calendars (promotional or purchased), notebooks and daily planners, promotional material, directory, catalogue or paper used for copying, writing or any other general use.
Hard or soft cover books and hardcover periodicals are not considered paper products.
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Under the Blue Box Regulation, a packaging-like product is:
- ordinarily used for the containment, protection, handling, delivery, presentation or transportation of things
- ordinarily disposed of after a single use
- not used as packaging when it is supplied to the consumer
Packaging-like products include aluminum foil, a metal tray, plastic film, plastic wrap, wrapping paper, a paper bag, beverage cup, plastic bag, cardboard box or envelope, but does not include a product made from flexible plastic that is ordinarily used for the containment, protection, or handling of food, such as cling wrap, sandwich bags, or freezer bags.
If a producer is unsure whether or not their product is a packaging-like product, they can ask themselves the following questions to help determine whether the product is obligated to be reported under the Blue Box Regulation:
- Is the product actually packaging around a separate product?
- If yes, the product is not a packaging-like product. Instead, the product is considered blue box packaging and must be reported as blue box material. If no, continue to the next question.
- Is the product used for the containment, protection, handling, delivery, presentation or transportation of a thing(s)?
- If no, the product is not a packaging-like product. If yes, continue to the next question.
- Is the product typically disposed of after a single use (regardless if some may wash and reuse it)?
- If no, the product is not a packaging-like product. If yes, continue to the next question.
- Is the product made from flexible plastic that is for the containment, protection or handling of food?
- If yes, the product is not a packaging-like product. If no, the product is a packaging-like product and must be reported as blue box material.
If a producer is still unsure whether or not their product is a packaging-like product, they should contact the Compliance and Registry Team at 833-600-0530 or registry@rpra.ca.
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The following are the types of Blue Box Materials obligated under the Blue Box Regulation:
- Blue box packaging (primary, transport, convenience, service accessories, ancillary elements)
- Paper products
- Packaging-like products
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No. RPRA is a Regulator that enforces the HSP Regulation and does not provide or play a role in the reimbursement or compensation of the obligated products. Contact your PRO for further details.
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No, only producers are required to pay RPRA program fees. The decision to make producers pay fees and cover the Authority’s costs was made to reflect the fact that the Resource Recovery and Circular Economy Act, 2016 (RRCEA) is based on a producer responsibility framework. Although producers may hire service providers to help meet their obligations, the responsibility remains with the producer.
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RPRA considers an aerosol container to be a non-refillable receptacle that contains a product and a propellant under pressure, and that is fitted with a release device allowing the contents to be ejected as solid or liquid particles in suspension in a gas, or as a foam, paste, powder, liquid, or gas.
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While foam insulating containers were included under the MHSW Program, the HSP Regulation defines a non-refillable pressurized container as a pressurized container that is used for the supply of a gas product.
Foam insulation containers are used to supply an insulating foam, which is not a ‘gas product,’ and therefore they do not meet the definition of a non-refillable pressurized container under the HSP Regulation.
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Paints, pesticides, solvents fertilizers obligated under the HSP Regulation along with their primary packaging must be accepted at collection sites collecting the corresponding material. For instance, empty paint cans and pesticide aerosols obligated under the HSP Regulation must be accepted at collection sites collecting paint and pesticides.
See our FAQ to understand “Under the HSP Regulation, is the packaging of antifreeze, pesticides, solvents, paints and coatings obligated?” and “Are containers that are obligated under the HSP Regulation obligated as Blue Box materials?“
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Failure of an obligated party to meet a registration or reporting deadline may result in compliance action, including compliance orders, prosecutions or monetary penalties issued in accordance with the Administrative Penalties Guidelines.
In accordance with the Risk Based Compliance Framework, RPRA will communicate to obligated parties, via email, about their reporting requirements in advance of submission deadlines. RPRA will also send deadline reminders and notify missed deadlines to obligated parties prior to taking further compliance action.
For more guidance, read the new Late Registration or Report Submissions Compliance Bulletin.
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No. Effective February 6, 2023, RPRA will no longer accept requests for extensions to registration or reporting deadlines. Obligated parties should make every effort to ensure they meet all submission deadlines as part of their obligations under their associated regulation.
For more guidance, read the Late Registration or Report Submissions Compliance Bulletin.