Frequently Asked Questions

We encourage anybody who believes an entity is a free rider to contact RPRA’s Compliance and Registry Team at 1-833-600-0530 or by emailing registry@rpra.ca with information about that entity. RPRA reviews every free rider allegation that is referred to us.

We do not share information about our inspections or progress on specific free rider cases.

See our FAQ to understand “What is a free rider?” and “What is RPRA’s approach to free riders?”

Free riders are obligated parties that:

• Have not registered or reported to RPRA
• Have not established a collection and management system (if they are so required to), or;
• Are not operating a collection and management system (if they are so required to).

See our FAQs to understand “What is RPRA’s approach to free riders?”, and “What do I do if I think a business is a free rider?”

To note:

• Some producers only have requirements to register and report. Please refer to your specific program page on our website to understand producer obligations.
• Collection and management systems may be accomplished by a producer responsibility organization (PRO) on behalf of a producer through contractual arrangements between the producer and PRO. If a PRO is managing a producer’s collection and management requirements, producers must identify that PRO to RPRA.

A newspaper producer is a person who supplies newspapers to consumers in Ontario. For the purpose of the Blue Box Regulation, newspapers include broadsheet, tabloid or free newspaper. For further information, see the FAQ: What is a newspaper?

Note that a producer of supplemental advertisements or flyers that are supplied with a newspaper would not be considered a newspaper producer as they do not supply the actual broadsheet, tabloid, or free newspaper. This producer cannot use the newspaper exemption percentage to be exempt from Blue Box collection and management requirements. See the FAQ: Are there exemptions for Blue Box producers?

To register as a PRO, contact the Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free 1-833-600-0530.

Yes. However, the collection site may only allow up to 10 tires from a person in a single day to be dropped off. If the site is willing to accept more than 10 tires at a time, the site operator is required to record the municipality’s name, contact information, and the number of tires being dropped off. If a municipality chooses not to operate any tire collection sites, residents can be directed to a registered collector.

Contact RPRA’s Compliance Team at registry@rpra.ca, 647-496-0530 or toll free at 1-833-600-0530 if you or your residents have any issues dropping off less than 10 tires to a registered collector’s site.

No. Producers and PROs working on their behalf must operate the collection systems they have established as required by the Regulation even after their requirements are met. If a consumer is refused permission to drop off materials at a registered collection site, they can contact the Compliance and Registry Team at registry@rpra.ca, 647-496-0530 or toll-free at 1-833-600-0530.

A producer responsibility organization (PRO) is not necessarily required to include each and every collection site in Ontario in their collection system. However, producers and PROs acting on their behalf are required to establish and operate a collection system that meets the requirements of the Tires Regulation.

If a collection site operator is unable to be included in a collection system, the operator should contact RPRA’s Compliance Team at registry@rpra.ca, 647-496-0530 or toll free at 1-833-600-0530 for assistance.

Read Compliance Bulletin – Tire Collection Systems for more information. The contact information for all registered PROs is available on the producer responsibility organization webpage.

A volunteer organization is a person who:

• Is a brand holder who owns a brand that is used in respect of batteries or EEE;
• Is not a resident in Canada;
• Has registered with the Authority; and
• Has entered into a written agreement with a producer for the purpose of carrying out one or more producer responsibilities.

A volunteer organization is not a producer but can take on the registration and reporting responsibilities for producers in relation to its brand. Under the Regulation, producers remain responsible for meeting their management requirements and cannot pass off their obligations through voluntary remitter agreements or any other commercial agreement.

Any brand holder or producer who is interested in making any agreement as indicated (or described) above, should contact the Compliance Team at registry@rpra.ca, 647-496-0530 or toll-free at 1-833-600-0530.

You are considered a battery producer under the Batteries Regulation if you market batteries into Ontario and meet the following requirements:

• Are the brand holder of the battery and have residency in Canada;
• If there is no resident brand holder, have residency in Ontario and import batteries from outside of Ontario;
• If there is no resident importer, have residency in Ontario and markets directly to consumers in Ontario (e.g., online sales); or
• If there is no resident marketer, does not have residency in Ontario and markets directly to consumers in Ontario (e.g., online sales).

Even if you do not meet the above definition, there may be circumstances where you qualify as a producer. Read the Batteries Regulation for more detail or contact the Compliance and Registry Team for guidance at registry@rpra.ca or (647) 496-0530 or toll-free at (833) 600-0530.

You are an information technology, telecommunications, audio-visual (ITT/AV) producer if you market ITT/AV into Ontario and:

• Are the brand holder of the EEE and have residency in Canada;
• If there is no resident brand holder, have residency in Ontario and import EEE from outside of Ontario;
• If there is no resident importer, have residency in Ontario and market directly to consumers in Ontario (e.g., online sales); or
• If there is no resident marketer, do not have residency in Ontario and market directly to consumers in Ontario (e.g., online sales).

Even if you do not meet the above definition, there may be circumstances where you qualify as a producer. Read the Electrical and Electronic Equipment Regulation for more detail or contact the Compliance and Registry Team for guidance at registry@rpra.ca or (647) 496-0530 or toll-free at (833) 600-0530.

Under the Blue Box Regulation, a packaging-like product is:

• ordinarily used for the containment, protection, handling, delivery, presentation or transportation of things
• ordinarily disposed of after a single use
• not used as packaging when it is supplied to the consumer

Packaging-like products include aluminum foil, a metal tray, plastic film, plastic wrap, wrapping paper, a paper bag, beverage cup, plastic bag, cardboard box or envelope, but does not include a product made from flexible plastic that is ordinarily used for the containment, protection, or handling of food, such as cling wrap, sandwich bags, or freezer bags.

If a producer is unsure whether or not their product is a packaging-like product, they can ask themselves the following questions to help determine whether the product is obligated to be reported under the Blue Box Regulation:

1. Is the product actually packaging around a separate product?
   • If yes, the product is not a packaging-like product. Instead, the product is considered blue box packaging and must be reported as blue box material.  If no, continue to the next question.
2. Is the product used for the containment, protection, handling, delivery, presentation or transportation of a thing(s)?
   • If no, the product is not a packaging-like product. If yes, continue to the next question.
3. Is the product typically disposed of after a single use (regardless if some may wash and reuse it)?
   • If no, the product is not a packaging-like product. If yes, continue to the next question.
4. Is the product made from flexible plastic that is for the containment, protection or handling of food?
   • If yes, the product is not a packaging-like product. If no, the product is a packaging-like product and must be reported as blue box material.

If a producer is still unsure whether or not their product is a packaging-like product, they should contact the Compliance and Registry Team at 833-600-0530 or registry@rpra.ca.

A newspaper is a regularly (usually daily or weekly) printed document consisting of large, folded, stapled or unstapled, sheets of paper containing news reports, articles, photographs, and advertisements. Newspapers include broadsheet, tabloid, and free newspaper categories.

Newspapers have traditionally been published in print on low-grade paper known as newsprint. However, not all documents printed on newsprint are considered newspapers. For example, flyers printed on newsprint quality paper supplied separately from newspapers are not newspapers for the purpose of supply data reporting under the Blue Box Regulation.

For the purpose of supply reporting, newspapers include any supplemental advertisements and inserts that are provided with/inserted in them (e.g., a flyer or circular that is placed within the folds of a newspaper). Inserts may be composed of any material including, but not limited to, paper. See the FAQ: How do newspaper producers report their supply of newspapers?

Note that magazines are not considered newspapers; a magazine is a periodical publication containing articles and illustrations, typically covering a particular subject or area of interest, and printed on high-quality paper.

A person is considered a lighting producer under the Electrical and Electronic Equipment (EEE) Regulation if they supply lighting into Ontario and:

• Are the brand holder for the lighting and have residency in Canada;
• If there is no resident brand holder, have residency in Ontario and import lighting from outside of Ontario;
• If there is no resident importer, have residency in Ontario and market directly to consumers in Ontario (e.g. online sales); or
• If there is no resident marketer, do not have residency in Ontario and market directly to consumers in Ontario (e.g., online sales).

Even if you do not meet the above definition, there may be circumstances where you qualify as a producer. Read the Electrical and Electronic Equipment Regulation for more detail or contact the Compliance and Registry Team for guidance at registry@rpra.ca or (647) 496-0530 or toll-free at (833) 600-0530.

See our FAQ to understand “What is lighting under the EEE Regulation?”, “Who is a brand holder?”

If you select credit card as your method of payment, this method of payment is done through your Registry account.

Follow these steps to complete your payment:

1. When you are in the payment method section in the Registry, select credit card as your preferred method.
2. Input your credit card details.
3. Click submit and payment will process automatically.

Please note:

• Registry invoices are considered due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• Once your transaction has been approved, your payment will be reflected in your Registry account immediately.

If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

If you select bank withdrawal as your method of payment, this authorizes the Resource Productivity and Recovery Authority to make a one-time withdrawal for the Registry invoice payment from the account you provided.

Bank Withdrawal – Important Terms:

• You have authorized RPRA to make one-time debits from your account. RPRA will obtain your authorization before any additional one-time or sporadic withdrawal is debited from your account. You have agreed that this confirmation may be provided at least three (3) calendar days before the first payment is withdrawn from your account. You have waived any and all requirements for pre-notification of the account being debited.
• Your payments are being made on behalf of a business.
• Your agreement may be cancelled provided notice is received thirty (30) days before the next withdrawal. If any of the above details are incorrect, please contact us immediately at the contact information below. If the details are correct, you do not need to do anything further and your Pre-Authorized Debits (PAD) will be processed. You have certain recourse rights if any debit does not comply with these terms. For example, you have the right to receive a reimbursement for any PAD that is not authorized or is not consistent with this PAD Agreement. To obtain more information on your recourse rights, contact your financial institution or visit www.payments.ca.

Please note:

• Registry invoices are considered due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 1-2 weeks for the involved banks to process your payment.

If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

If you select electronic bill payment as your method of payment, this method of payment is done through your online banking account, using the bill payment functionality. It is available at major Canadian banks (e.g., TD, RBC, BMO, Scotiabank, etc.).

Follow these steps to complete your payment:

1. Log in to your bank account.
2. Go to the bill payment section and choose to add a payee.
3. Search for and select “RPRA” as the payee.
4. Once “RPRA” is selected, enter your registration number as the account number to make your payment. Your registration number can be found on your invoice.

Please note:

• Registry invoices are considered due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 1-2 weeks for your payment to be reflected in your Registry account once you have completed it.

If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

If you select cheque as your method of payment, follow these steps to complete your payment:

1. Make your cheque payable to “Resource Productivity and Recovery Authority”
2. Enter your Invoice Number on the memo line of the cheque
3. Please send your cheque to*:

• • Resource Productivity Recovery Authority
  • PO Box 46114, STN A
  • Toronto, ON
  • M5W 4K9

*As of January 20, 2023, the address for mailing cheques to RPRA has been revised. Please update your records and send cheques to the above address going forward.

Please note:

• Registry invoices are considered due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 2-4 weeks for your payment to be reflected in your Registry account once you have mailed your cheque due to mail and cheque processing times.

If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

If you select electronic data interchange (EDI) as your method of payment, this is an electronic payment through your bank, also commonly known as EFT or ACH.

Follow these steps to complete your payment:

1. Submit your payment using RPRA’s banking information provided on your invoice.
2. Be sure to reference your Invoice Number when you submit this payment to your bank so that we will be able to identify your payment.

Please note:

• Registry invoices are considered due on receipt.
• Invoices are in CAD funds and payments must be sent in CAD.
• It may take 1-2 weeks for your payment to be reflected in your Registry account once you have completed it.

If you have questions relating to fee payment, contact our Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free at 1-833-600-0530.

For the purposes of the Electrical and Electronic Equipment (EEE) Regulation, a fixture is an electrical device supporting one or several electric lamps that provide illumination. Fixtures are not obligated as lighting under the EEE Regulation.

Fixtures require an electrical connection to a power source, whether it is directly connected to alternative current or batteries.

Fixtures can be hardwired, free standing, portable and even solar powered.

Examples of fixtures include table lamps, floor lamps, etc.

Any donated or re-supplied paper products or other Blue Box materials that are supplied to consumers through a reuse store or upcycling event should not be included in your supply report.

RPRA’s Where to Recycle map displays locations across Ontario where the public can drop off used materials to be recycled, such as batteries, electronics, household hazardous waste (e.g., paint, antifreeze, pesticides), lighting and tires, for free. Materials collected at these locations are reused, refurbished, recycled, or properly disposed of to help keep them out of landfill, recover valuable resources and protect our environment. Learn more here.

The Where to Recycle map displays locations that the public can drop off used materials to be recycled, such as batteries, electronics, household hazardous waste (e.g., paint, antifreeze, pesticides), lighting and tires, for free. For specific examples of materials accepted and important information to know before dropping off materials, visit the Where to Recycle map.

Under the WDTA Blue Box program, municipalities could choose to accept these materials in their programs. This choice varied between municipalities.

Under the producer-run Blue Box program, none of these materials are considered obligated Blue Box materials. The Blue Box Regulation specifically states that hard or soft cover books or products made from flexible plastic that is ordinarily used for the containment, protection and or handling of food, such as cling wrap, sandwich bags or freezer bags are not Blue Box materials. Pots and pans do not meet the definition of Blue Box material under the Regulation.

Producers are not obligated to collect or manage the recovery of these materials.

A collection site is required to:

• accept all used materials that are designated under the program the collection site operates under*,
• accept materials dropped off free of charge, and
• accept materials dropped off during regular business hours.

The amount and type of materials a collection site must accept varies by which recycling program they operate under.

*More information on what materials must be accepted for each recycling program can be found here.